Nangkiewirat Syntein Producer Company Limited (NKSPCL) takes utmost care in securely packaging and dispatching every handcrafted product to ensure it reaches customers safely.

1. Order Processing Time

• Orders are generally processed within 3–7 working days, depending on product availability, order volume, and customization requirements.
• Processing time may vary for specially customized or made-to-order products.

2. Delivery Timeline

• Delivery time may vary depending on the customer’s location, destination, and the courier service used.
• Customers will receive available shipping or tracking details after the order has been dispatched.

3. Delivery Delays

• NKSPCL is not responsible for delays caused by circumstances beyond our control, including:
  • Weather conditions
  • Natural events
  • Courier service delays
  • Transportation disruptions
  • Other unforeseen circumstances

4. Customer Responsibility

• Customers are responsible for providing complete and accurate delivery information, including:
  • Full delivery address
  • Correct phone number
  • Any additional delivery instructions, if required
• NKSPCL will not be responsible for delivery issues caused due to incorrect or incomplete information provided by customers.

5. Shipping Charges

• Applicable shipping charges, if any, will be displayed during the purchase process before order confirmation.

6. Contact Us

For any assistance regarding shipping, delivery status, or order-related queries, please contact NKSPCL through the details provided on our Contact Us page.